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What do I do if my Twibbon Photo fails to download?
What do I do if my Twibbon Photo fails to download?

Learn the troubleshooting solutions to take if your Twibbon photo fails to download.

Updated over 2 months ago

Your photo should download automatically once you complete the entire process of creating a Twibbon photo. If your Twibbon photo fails to download or you can't find your photo, follow these steps:

1. Check the Download Folder on Your Device

Our system is designed to automatically download your Twibbon photo to your device at the end of the process. Check the “Download” or “Unduhan” folder in your device's Gallery, as automatically downloaded images are usually saved there.

2. Click the “Re-download” Button

On the final page of the Twibbon photo creation process, you can click the “Re-download” button. Our system will attempt to download your Twibbon photo to your device again.

3. Click the Twibbon Photo and Select “Save Image As…”

On the final page of the Twibbon photo creation process, you can also click and hold on to your Twibbon photo until options appear. Select “Save Image As…” and save your Twibbon photo to your device.

By following these steps, you should be able to successfully download and save your Twibbon photo. If you still experience issues or difficulties downloading your Twibbon, you can reach us through email at hi@twibbonize.com.

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