When you want to change your subscription plan, whether Premium Supporter or Creator, to the same plan with a different subscription frequency (from monthly to yearly, or vice versa), the new plan will activate after your current plan expires. However, for payments made through the Stripe platform, the charge for the new plan will be billed when the new plan becomes active.
Example
Current Plan: Monthly Premium Creator (Aug 1, 2024 - Aug 31, 2024).
Change: Upgraded to Yearly Premium Creator on Aug 2, 2024.
Result: The yearly plan will activate on Sep 1, 2024 (after the monthly plan expires) and run until Sep 1, 2025.
Payment: The yearly subscription fee will be charged on Sep 1, 2024.
Please note that this scheme applies only to purchases facilitated by Stripe.
If you have any issues or questions, you can contact our Customer Service via email at [email protected] or click here.