Billing and Subscription
How to Upgrade Plan From Starter ?
To upgrade your package, especially from Starter to Twibbonize Silver or Gold, you can do it independently by going t...
- Updated
Upgrade from Twibbonize Silver to Twibbonize Gold
Suppose you currently subscribe to the Silver package and want to use some of the features included in the Twibbonize...
- Updated
Downgrade from Twibbonize Gold to Twibbonize Silver
If you currently subscribe to the gold package and feel that using the silver package is enough to support your campa...
- Updated
How to Continue the Subscription Twibbonize Silver and Gold ?
Suppose you are currently subscribed to one of the Twibbonize packages (Silver & Gold) and wish to continue your subs...
- Updated
What if I Order Two or more Different Packages and Pay for Both Upgrade from Twibbonize Silver to Twibbonize Gold?
So, in this case, whether you accidentally or intentionally buy the Silver and Gold packages within a short period of...
- Updated
What if I Continue, Downgrade or Upgrade The Subscription Within The Grace Period?
If you renew, downgrade or upgrade your Twibbonize subscription account, your most recent package subscription period...
- Updated
How do I Cancel My Subscription ?
For users in Indonesia with non-credit cards and credit card payments, it is generally impossible to cancel the packa...
- Updated
How to Calculate Duration of Monthly and Yearly Subscriptions
Subscription packages are counted when the package purchased is confirmed to be successful. In this process, the mont...
- Updated
What Happens to my Campaign after the end of the Subscription Period
After the Twibbonize subscription period is over and you don't want to continue the subscription package, your packag...
- Updated
Where can I find transaction invoices?
You can select and download the payment proof you made in your profile. Steps to find your proof of payment: Enter t...
- Updated
How to Pay?
You must have previously selected a package and duration to make a payment. For that, please log in, go to your profi...
- Updated
What Kinds of Payment Options are Available?
For users from Indonesia, you have various payment options to complete the transaction. There are generally e-wallet ...
- Updated
How to Change Payment Methods for Next Payment ?
You can make payments according to your convenience and change the payment method for the following month. You can go...
- Updated