Billing and Subscription

What is the Rate Used by Twibbonize?

Twibbonize using Stripe as payment provider for International payment. Stripe supports transactions in many different...

Article author
By Sebastian Billy
  • Updated

How is it if I Want to Dispute my Payment?

A dispute on a payment refers to a situation where there is a disagreement or issue regarding a payment transaction. ...

Article author
By Sebastian Billy
  • Updated

How to Change my Credit Card?

To change your credit card details, you can follow these steps: Login and access your dashboard Navigate to "Setting...

Article author
By Sebastian Billy
  • Updated

Why is my Bank Card (Debet/Credit) Rejected by Stripe?

There could be several reasons why your credit card is rejected by Stripe. Here are some common factors that may cont...

Article author
By Sebastian Billy
  • Updated

How to Pay Using a Bank Card (Debet/Credit) ?

Ensure you already have a Twibbonize account and a debit/credit card with the Visa, Master Card, American Express, or...

Article author
By Sebastian Billy
  • Updated

Stripe Payment (Worldwide)

Twibbonize works with Stripe to collect payments for international users. Stripe is a financial technology company ba...

Article author
By Sebastian Billy
  • Updated

Important Announcement: Conversion to Twibbonize Premium for Twibbonize Silver & Gold Subscribers

As part of our ongoing efforts to provide an enhanced experience for our users, we have taken the step to merge the T...

Article author
By Sebastian Billy
  • Updated

What if I Continue The Subscription Within The Grace Period?

Understanding how to manage your subscription on Twibbonize during the grace period is crucial for a smooth experienc...

Article author
By Sebastian Billy
  • Updated

How do I Cancel My Subscription ?

For users in Indonesia with non-credit cards and credit card payments, it is generally impossible to cancel the packa...

Article author
By Sebastian Billy
  • Updated

What Happens to my Campaign after the end of the Subscription Period

After the Twibbonize subscription period is over and you don't want to continue the subscription package, your packag...

Article author
By Sebastian Billy
  • Updated

Where can I find transaction invoices?

You can select and download the payment proof you made in your profile. Steps to find your proof of payment: Enter t...

Article author
By Sebastian Billy
  • Updated

How to Pay?

Kindly log in, go to your profile, and choose the currently valid package. You can also select the settings section, ...

Article author
By Sebastian Billy
  • Updated

What Kinds of Payment Options are Available?

For users from Indonesia, you have various payment options to complete the transaction. There are generally e-wallet ...

Article author
By Sebastian Billy
  • Updated